Frequently Asked Questions

Welcome to the Curaint FAQ section.
Here you can find answers to the most common questions regarding our products, delivery, and customer support.
If you need further assistance, feel free to contact us — our support team is always ready to help.

1. How long does shipping take?

Orders are delivered according to the following estimated timeline:

• Processing time: 1–2 business days

• Shipping time: 6–8 business days

• Total estimated delivery time: 7–10 business days

For full details, please review our Shipping Policy.

2. Is shipping free?

Yes, we provide free shipping on all orders within United States.
More information can be found in our Shipping Policy.

3. Where is Curaint based?

Curaint is an online store offering a carefully selected range of quality products, with shipping available throughout United States.

4. What should I do if my item arrives damaged or defective?

If you receive an item that is damaged, defective, or incorrect, please contact our support team as soon as possible.
We will arrange a replacement at no additional cost. Returns must be requested within 30 days.
See our Refund Policy for details.

5. Can I cancel my order after placing it?

Yes, orders can be canceled within 24 hours of being placed.
Please contact customer support promptly to request a cancellation.

6. What is your return policy?

We offer a simple and customer-friendly return process.
Full return conditions are outlined in our Refund Policy.

7. When will my refund be issued?

After we receive and inspect your returned item, refunds are processed within 7 business days.
Refunds are sent back to the original payment method.
For more information, please refer to our Refund Policy.

8. Do your products come with a warranty or guarantee?

Yes, all products include a 30-day warranty.
Warranty terms are explained in our Refund Policy.

9. How can I contact customer support?

You can reach our support team through the Contact Us page or by emailing info@curaint.com.
We are happy to assist with any questions or concerns.

10. Do you offer international shipping?

At this time, we ship only within United States.
We are working on expanding our shipping options in the future.

11. Do you have a physical store?

No, we operate exclusively online. This allows us to keep prices competitive and offer a wider product selection.

12. Do you accept bulk or wholesale orders?

Yes, bulk and wholesale orders are available.
Please contact our support team for customized assistance.

13. How do exchanges work?

If you need to exchange an item for a different size or model, please follow the instructions provided in our Refund Policy.

14. How can I track my order?

Once your order has been shipped, you can track it via our Track Order.
Simply enter your order number and the email address used during checkout.

Contact Information

Store Name: Curaint

Business Name: BULI LTD

Business Address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

Warehouse address:211 N Cherokee St, Florence, AL 35630, USA

Email: info@curaint.com

Phone: +12547089559

Working hours: Monday–Friday, 9:00 AM – 5:00 PM GMT-6
Response time: We aim to respond to all inquiries within 1–2 business days